Here is the latest update regarding the delays of trash collection services due to the recent surge in COVID-19 cases and shortage of staffing (drivers). Please see CR&R website link for the full update.
JANUARY 2022: NOTICE TO ALL CR&R CUSTOMERS
CR&R’s normal services are being impacted as a result of the most recent COVID-19 surge. Many of our employees, across all disciplines, are unable to carry out their regular duties as a result of their infections. This has resulted in long wait times on the telephone and delayed trash and recycling collection. We are working diligently to minimize our short staffing issues so that they don’t impact our service levels. Should you experience a delay in service, our goal will be to come back the following day to provide service. In an effort to minimize long wait times, please do not call our office unless you are experiencing delays in service longer than 24 hours. We thank you in advance for your patience and understanding during this extraordinary circumstance.
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Rossmoor Community Services District is fully committed to providing accessible facilities, elements and
channels of communication to all members of the public. As part of this commitment, Rossmoor Community Services District
has a policy of providing an accessible website compatible with the Web Content Accessibility Guidelines (WCAG 2.1) and
commercial screen reading software. All features of the website are coded to allow individuals with vision and
other impairments to understand and use the website to the same degree as someone without disabilities. We welcome
feedback and can often resolve issues in a timely manner if they arise.
If you need any special assistance or accommodations:
Rossmoor Community Services District has designated a compliance officer for website disability-related accommodations.
The compliance officer has received training in website accessibility and updates the site in accordance with those best
practices. Contact our accessibility officer to report an issue.
Compliance Procedures and Reports
In addition to testing with users with a wide range of disabilities and coding our website to WCAG standards,
Rossmoor Community Services District regularly scans its website to ensure ongoing compliance, and makes timely
changes to any inaccessible changes, if any are found.
Linked Documents and Third Parties
Please note that this site may link out to third-party websites, such as state or federal agencies, that do
not have accessible content. This site may also include documents provided by third parties included in our
agenda packets, for example. While we cannot control the accessibility of content provided by third parties,
we are happy to assist any member of the public with reading and accessing content on our site.
